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Invalid Username or Password [SOLVED]

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Pongo el nombre y contraseña correcto. Cambié la contraseña y aún sigue el problema. La contraseña la he puesto con numeros, sin numeros, con signo de puntuación y con signo de puntuación.

Pongo el nombre y contraseña correcto. Cambié la contraseña y aún sigue el problema. La contraseña la he puesto con numeros, sin numeros, con signo de puntuación y con signo de puntuación.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

  • Author

Hola, muchas gracias por responder.

He intentado entrar a "PRO Dashboard" pero también me ocurre lo mismo. La información que pongo es correcta...

Hola, muchas gracias por responder.

He intentado entrar a "PRO Dashboard" pero también me ocurre lo mismo. La información que pongo es correcta...

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

  • Author

Ahora he puesto mi nombre y gmail, pero al abrir el enlace que me envían me sale "Please contact support if you continue to get this error."

  • Author

Ya he logrado ingresar a mi cuenta desde el juego. ¡Muchas gracias! :)

Ya he logrado ingresar a mi cuenta desde el juego. ¡Muchas gracias! :)

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread.

 

Good luck and have a great day!

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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This topic is now closed to further replies.

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