All my stuff is gone since servers have saved

[Keoninumuri]

I haven't been on in months. I went to log on to play and saw I needed to download the newest PRO so I did. When I logged in I found Gold and Silver server instead of the old Red, Blue etc. I can see they've merged. When I log into my account there's no place for me to merge my stuff over. It says I have zero play time on anything right now. I had bought all kinds of mounts and clothes etc and now there's nothing. Where's my stuff? Where's my Pokemon? Where's all my progress? I really don't want to log in and start a brand new game, and have to purchase all of the stuff I had before. Maybe this is all just a stupid question, but please help me figure out how to get things back.

[Calahan]

I haven't been on in months. I went to log on to play and saw I needed to download the newest PRO so I did. When I logged in I found Gold and Silver server instead of the old Red, Blue etc. I can see they've merged. When I log into my account there's no place for me to merge my stuff over. It says I have zero play time on anything right now. I had bought all kinds of mounts and clothes etc and now there's nothing. Where's my stuff? Where's my Pokemon? Where's all my progress? I really don't want to log in and start a brand new game, and have to purchase all of the stuff I had before. Maybe this is all just a stupid question, but please help me figure out how to get things back.

Hi there, and sorry for your inconvenience!

 

Since your progress was on Red server and that it has merged with Blue server, it will now be on Silver server. Moreover, Gold server is simply a rename of the server formerly known as Yellow.

• You can learn more about the merge and how to proceed here: Server Merge FAQ
  
• And you can find the common merge errors solutions here: Common Merge Errors FAQ
  

 

Please read both these topics thoroughly and you will be able to log back in-game; do tell me if you need further assistance.

Until then, I wish you a nice day :)