Account rest

[Kotth]

Hi, i was playing this game one year ago and i wanted to comeback on it, i was very far in the game (i finished hoenn region) and when i came back today, i saw that there were new servers. Tried to connect to both of them and i could on the gold server but my account has been reseted. Is it normal? Can i get back my new account or my save doesn't exist anymore?

[Fluffles]

Hi, i was playing this game one year ago and i wanted to comeback on it, i was very far in the game (i finished hoenn region) and when i came back today, i saw that there were new servers. Tried to connect to both of them and i could on the gold server but my account has been reseted. Is it normal? Can i get back my new account or my save doesn't exist anymore?

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!