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Hello, I am returning to PRO after not playing in a very long time. I originally started playing in 2015 and I am wondering why the reset occurred. I think it's weird that with the reset my mounts were taken away from me. I don't really care about the pokemon I had, I would just like to see the mounts or clothes I had in my inventory still. If anyone can respond telling me why PRO was reset and what the hell happened I would appreciate that greatly.

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Hello, I am returning to PRO after not playing in a very long time. I originally started playing in 2015 and I am wondering why the reset occurred. I think it's weird that with the reset my mounts were taken away from me. I don't really care about the pokemon I had, I would just like to see the mounts or clothes I had in my inventory still. If anyone can respond telling me why PRO was reset and what the hell happened I would appreciate that greatly.

 

Go to the Dashboard and merge your account. If that is not possible you were part of a purge happening to inactive player with low playtime I think.

Discord: Chris'#7430

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Hello, I am returning to PRO after not playing in a very long time. I originally started playing in 2015 and I am wondering why the reset occurred. I think it's weird that with the reset my mounts were taken away from me. I don't really care about the pokemon I had, I would just like to see the mounts or clothes I had in my inventory still. If anyone can respond telling me why PRO was reset and what the hell happened I would appreciate that greatly.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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