I can not get into the Silver Server

[Ayumikyra]

Right now if I try to click the "Silver Login" button it tells me loading server, crashes the game or tells me "can not enter in the server". I restarted my PC, the router, I tried to cancel the game and to re-download it but nothing was resolved, but if I click "Login Gold" I can safely enter. Who can help me please ??

[Fluffles]

Right now if I try to click the "Silver Login" button it tells me loading server, crashes the game or tells me "can not enter in the server". I restarted my PC, the router, I tried to cancel the game and to re-download it but nothing was resolved, but if I click "Login Gold" I can safely enter. Who can help me please ??

Hi there. It seems as if you are currently on the Silver server and playing. Are you still having this issue? If so, please do note the following.

 

1. Check your requirements.

 

2. Please confirm that the server is online via the official server status link here.

Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again.

 

3. Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game.

 

4. Always make sure your client is up to date! You must download a new client each time when a new update is released: Client Download Repository (delete the old client before extracting the new one). You will be given a prompt before logging in ("Out of date version") if your downloaded client is not updated.

 

5. If you are receiving a "Can not connect to server" prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "Cannot connect to server" prompt is the server being down.