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I just lost a gyble


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I'm a normal player who wanna have a gible, i spend like 1 month enter every 3 days for dig in slowpoke well, today i enter and i finally battle one, when i throw a pokeball de game just freeze and don't move, i wait like 5 minutes and nothing happen, i don't now what to do now, i feel lost. Help me plis.

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This isn't a bug as the game isn't freezing for other users (such as myself..). Any freezing you experience is mostly based on your connection to the server.

 

Going to quote the FAQ in the General Support Board in regards for any lost progress such as Pokemon. I'll link it below for you as well quote what is stated.

 

https://pokemonrevolution.net/forum/index.php?threads/▶︎-read-this-before-making-a-support-topic-◀︎.28250/

 

Lost by crash issues (Including disconnections and rollbacks)

 

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

 

Not sure if any staff can possibly assist you, as without you actually having any Pokemon ID, there's nothing they can do as far as I know. Only thing I can say is good luck hunting for another.

 

Sorry :(

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Ty i think :'(

Hi there, Sorry for the inconveniences that occurred due to the Bag Glitch. Unfortunately, we are unable to refund your Gible as it would be unfair to others who have accepted their losses due to the glitch or crashes. If your game freezes when opening up the bag, do not click anything. The client will sort itself out. You can avoid it by opening their bag every 5-10 minutes when farming, or simply waiting when it glitches. As quoted,

  • Bag Glitch and Crash

This glitch is caused when there was a change in your bag items from the last time to the first time you open that during a battle. When you click the bag during the battle the client will have a small crash (most of the times gets solved just by waiting a few moments) as it is updating the bag information.

The longer the time between each opening of the bag the longer the crash will be, players usually experience it when running from a lot of common battles whilst hunting for a rare pokemon.

To prevent this issue open the bag every 5-10 minutes in battle, as it will maintain your bag updated.

 

Sorry to disappoint you, but I hope you understand. As your question has been answered previously as well, I'll now be locking this thread.

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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