Annib12 Posted October 21, 2018 Share Posted October 21, 2018 I created an account a long time ago, i didn't play last year cause no time and i came back today, I can connect to the website, but can t login in the game. I also saw that this is no more blue and red game but silver and gold and my game time is now 0 hours everywhere. May be it s because of this ? It keep saying that i put wrong password or ID but it s not true... pls help me :D Link to comment Share on other sites More sharing options...
Annib12 Posted October 21, 2018 Author Share Posted October 21, 2018 update i can connect to the gold server, but i don t have all my past content, i mean i had so many cool things, they are still in my shortcut but can t use them, if someone could tell me if i can have it back Link to comment Share on other sites More sharing options...
Fluffles Posted October 21, 2018 Share Posted October 21, 2018 I created an account a long time ago, i didn't play last year cause no time and i came back today, I can connect to the website, but can t login in the game. I also saw that this is no more blue and red game but silver and gold and my game time is now 0 hours everywhere. May be it s because of this ? It keep saying that i put wrong password or ID but it s not true... pls help me :D Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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