Arthoriask Posted November 1, 2018 Share Posted November 1, 2018 Hi, good night ! I was digging in the mt. moon, and i'd founded a larvitar. But when i tried to select my pokebals to capture him, my screen became white and the game crashed.. making me lost the larvitar.. (like the print in the files) i want my larvitar back. Link to comment Share on other sites More sharing options...
Menrva Posted November 1, 2018 Share Posted November 1, 2018 Hi, good night ! I was digging in the mt. moon, and i'd founded a larvitar. But when i tried to select my pokebals to capture him, my screen became white and the game crashed.. making me lost the larvitar.. (like the print in the files) i want my larvitar back. Hello ArthoriasK, I am extremely sorry that this had happened to you. I understand how frustrating this is, but unfortunately, we can not provide any compensation for this. This is stated in the General Support Megathread: Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case. It would not be fair to other players who have experienced similar situations if we were to compensate yours. Also, we can not replace this Pokemon due to its specific data never being recorded in the database. Once again, I'm very sorry about this. Since it is impossible to replace the larvitar, I am going to lock this thread. I hope you have a good rest of your week. -Locked- Rules | General Support | PRO Useful Links | Report Center | Discipline Appeals | Discord Link to comment Share on other sites More sharing options...
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