Glitterrosa Posted November 4, 2018 Share Posted November 4, 2018 So i accidentally merged my blue server to my silver one when i'm actually playing on gold, and i really would like access to my old pokemon on gold. can i please get some help :( is there any way to adjust this? :( Link to comment Share on other sites More sharing options...
Fluffles Posted November 4, 2018 Share Posted November 4, 2018 So i accidentally merged my blue server to my silver one when i'm actually playing on gold, and i really would like access to my old pokemon on gold. can i please get some help :( is there any way to adjust this? :( Hello there! First of all, your main progress is most definitely on Blue, which you merged onto silver, which is correct. You can't merge onto Gold. Unfortunately you cannot transfer item across servers. However, if you have donated for coins which you've used for some items, you can attach a proof of purchase of the coins that you used to bought and make a thread in Donation and Coin Issues to have your coin items transferred over. Sorry for the inconvenience and I hope you understand! Hope this helps and have a great day! 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Glitterrosa Posted November 4, 2018 Author Share Posted November 4, 2018 i was just wondering if one of the staff members could help somehow, i worked really hard on that server and i messed up the merge, i had membership too :( is there no way to just move it somehow? Link to comment Share on other sites More sharing options...
Fluffles Posted November 4, 2018 Share Posted November 4, 2018 i was just wondering if one of the staff members could help somehow, i worked really hard on that server and i messed up the merge, i had membership too :( is there no way to just move it somehow? As stated in my previous answer, there wouldn't be a way to move your pokemon to the other server. We only transfer coin items that you've paid for and you'll have to present your proof of purchase. I'm really sorry to disappoint you, but I hope you understand. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Glitterrosa Posted November 4, 2018 Author Share Posted November 4, 2018 is there not an option for unmerging? i checked one of the previous posts and it was listed as a one time option for people who hasnt merged before :o Link to comment Share on other sites More sharing options...
Fluffles Posted November 4, 2018 Share Posted November 4, 2018 is there not an option for unmerging? i checked one of the previous posts and it was listed as a one time option for people who hasnt merged before :o Hi there. Yes, we are able to unmerge accounts, however only once, and it's normally due to choosing the wrong main server. However, you've chosen the correct main server, and therefore there is no need for an unmerge to be offered. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Glitterrosa Posted November 4, 2018 Author Share Posted November 4, 2018 yes but i'm playing on the gold server? :o i was going to merge to the gold server but i messed up and merged to silver :( Link to comment Share on other sites More sharing options...
Fluffles Posted November 4, 2018 Share Posted November 4, 2018 yes but i'm playing on the gold server? :o i was going to merge to the gold server but i messed up and merged to silver :( Hi there. As stated, you can't merge your account onto gold. Merged accounts are placed in Silver. This is because the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Glitterrosa Posted November 4, 2018 Author Share Posted November 4, 2018 let me see if i understand. if i play on gold, i wont have access to my blue server pokemon, but people who dont have a secondary account merged can play with their pokemon on both? i'm just curious, now that i know i cant do anything about my pokemon :o Link to comment Share on other sites More sharing options...
Glitterrosa Posted November 4, 2018 Author Share Posted November 4, 2018 in which case, how do i prove purchases cause i bought like a jet skii, MS, togekiss mount and the mimikyu clothing, but i dont know how to prove it more than logging in and screen shotting :o Link to comment Share on other sites More sharing options...
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