Merge Error

[Fluffles]

let me see if i understand.

 

if i play on gold, i wont have access to my blue server pokemon, but people who dont have a secondary account merged can play with their pokemon on both? i'm just curious, now that i know i cant do anything about my pokemon :o

Hi there. In short, if you played on Red or Blue, your progress will only be on Silver, which is what you did. You can't get your Blue data on Gold. If you played on Yellow, your progress will be on Gold. You can't transfer your pokemon across the servers. Attaching a proof of purchase for coins such as a receipt of your transaction from paypal, will work as proof.

[Glitterrosa]

but i used my card and not paypal, it was being stubborn and card went faster :o since i'm not very patient x'D i mean, i do get mail when i buy something from here, but i'm not sure if they're in english.

[Glitterrosa]

ah they are in swedish, but there are receipt numbers if that'll work? i have never contacted support before so i have no clue what i'm doing

[Fluffles]

ah they are in swedish, but there are receipt numbers if that'll work? i have never contacted support before so i have no clue what i'm doing

Hi there. Any form of receipt of the purchase of coins will do! Your card was processed through paypal as well. You should have an email with transaction IDs and the details of your purchase.

[Glitterrosa]

so how do i do this? do i just send screenshots? they're in swedish so it might not make any sense, i dont know what kind of information is required ;-;

[Fluffles]

so how do i do this? do i just send screenshots? they're in swedish so it might not make any sense, i dont know what kind of information is required

You'll have to make a post in Donation and Coin Issues and attach a screenshot of your receipt. An Admin will review your case and act on it accordingly.

[Glitterrosa]

i made 4 purchases, will that be problematic?

[Fluffles]

i made 4 purchases, will that be problematic?

Hi there. No, that won't be a problem, simply upload all of them to your thread and an Admin will look into it!