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downloaded the new update, but it crash when i open it.


Breukers

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Hey, i see a lot of posts that says the server is locked, i downloaded the new update and start up the game but i only see the use of terms and then it crashs. Sorry for the english its second language.

Hi there. Sorry for the inconvenience. The servers are currently down due to a maintenance for the new update. Unfortunately, there is no Estimated Time as to when they'll be up. Also, please refrain from asking regarding server status here as it is against the General Support Rules. Furthermore, there are several visual bugs that come with the Android Client and therefore it's been removed. You can keep an eye out in #announcements of our Official PRO Discord for when it's fixed and when the servers are up. This is also what probably caused your application to stop responding.

 

Nevertheless, when the servers are up and you are still crashing, please try the following.

• Run the game in compatibility mode

• Update your Display/Graphical Drivers

• Add an exception for the client in your Firewall and Antivirus

• Update your Windows Version

• Clear out your Physical Memory or Ram to free up space

• Terminate processes you don't need in the Task Manager

 

Let me know if you need further help.

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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