Enginguvenn Posted November 5, 2018 Share Posted November 5, 2018 my phone sony xperia a1 ultra... there was no problem but new update stable not working... The game constantly freezes... no setting doesn't work... please help me Link to comment Share on other sites More sharing options...
Fluffles Posted November 5, 2018 Share Posted November 5, 2018 my phone sony xperia a1 ultra... there was no problem but new update stable not working... The game constantly freezes... no setting doesn't work... please help me Hi there. Could you please delete all your PRO Files, clear your trash can and application history, restart your phone, and reinstall the new client here? Let me know if this fixes things for you. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Enginguvenn Posted November 5, 2018 Author Share Posted November 5, 2018 Hi there. Could you please delete all your PRO Files, clear your trash can and application history, restart your phone, and reinstall the new client here? Let me know if this fixes things for you. Link to comment Share on other sites More sharing options...
Enginguvenn Posted November 5, 2018 Author Share Posted November 5, 2018 Hi there. Could you please delete all your PRO Files, clear your trash can and application history, restart your phone, and reinstall the new client here? Let me know if this fixes things for you. I've done them ten times, but it didn't work Link to comment Share on other sites More sharing options...
Fluffles Posted November 5, 2018 Share Posted November 5, 2018 I've done them ten times, but it didn't work Please make sure you've done all I've stated above. Nevertheless, there will be an update in the near future that will be released that will address most graphical bugs. Sorry for the inconvenience. Please be patient until then. You can keep an eye out in #announcements of our Official PRO Discord for when it's released. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Enginguvenn Posted November 5, 2018 Author Share Posted November 5, 2018 Please make sure you've done all I've stated above. Nevertheless, there will be an update in the near future that will be released that will address most graphical bugs. Sorry for the inconvenience. Please be patient until then. You can keep an eye out in #announcements of our Official PRO Discord for when it's released. Thanks for this quickly answers... I wait update... Hopefully this bug will be solved Link to comment Share on other sites More sharing options...
Fluffles Posted November 5, 2018 Share Posted November 5, 2018 Thanks for this quickly answers... I wait update... Hopefully this bug will be solved Yeah, will let you know once the new update is released. Sorry and thank you for your patience. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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