Rewqpo Posted November 8, 2018 Share Posted November 8, 2018 Why my game has stuck?I can not play thus game. Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 Why my game has stuck?I can not play thus game. Hi there. Could you please elaborate on your issue further so I can help troubleshoot your problem? What do you mean it's stuck? Do you receive an error message? Is your character stuck? If your character is stuck, please try the following below. ▪︎ Try Alt+Tab ▪︎ Use an Escape Rope ▪︎ Try battling another player and losing, this should bring you back to your last visited Pokecenter ▪︎ Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar ▪︎ Log out, and then back in ▪︎ Close the whole client and start PRO again Looking forward to your response in the mean time. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Rewqpo Posted November 8, 2018 Author Share Posted November 8, 2018 What I should do? Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 What I should do? Hi there. Before anything, if you play on Android, Hi there. Could you please delete all your PRO Files (Unisntall the game), clear your app history and trash bin, restart your phone, then reinstall the new client found here? If you are still experiencing the lag, please do let me know so I can move you out of the area you're in. Please refrain from going to crowded areas in the mean time with the newest client. Sorry for the inconvenience. Looking forward to your response in the mean time. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Rewqpo Posted November 8, 2018 Author Share Posted November 8, 2018 My Pokemon's are invisible. My game has hag. Link to comment Share on other sites More sharing options...
Fluffles Posted November 8, 2018 Share Posted November 8, 2018 My Pokemon's are invisible. My game has hag. Hi there. First of all, please refrain from multiple threads on the same topic. I've gone over and merged your threads together. Next, could you please delete all your PRO Files and reinstall the new client found here? Let me know if this fixes your issue. If you're still unable to see your character, you may have to wait until the more updated client is released soon. Please stay tuned in #announcements of our Official PRO Discord for further announcements. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now