Mysticgod Posted November 12, 2018 Share Posted November 12, 2018 Hi, I've recently come back to play this game and I'm unable to log into the Pro dashboard my account info works for the login on this website but it doesn't work for Pro dashboard. I have looked around for a solution but I haven't found one. Link to comment Share on other sites More sharing options...
Fluffles Posted November 12, 2018 Share Posted November 12, 2018 Hi, I've recently come back to play this game and I'm unable to log into the Pro dashboard my account info works for the login on this website but it doesn't work for Pro dashboard. I have looked around for a solution but I haven't found one. Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Mysticgod Posted November 12, 2018 Author Share Posted November 12, 2018 Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. I have already requested for a password change about 20 minutes ago from the other website but I haven't received an email for it but I have tried changing my password on this website also. Link to comment Share on other sites More sharing options...
Fluffles Posted November 12, 2018 Share Posted November 12, 2018 I have already requested for a password change about 20 minutes ago from the other website but I haven't received an email for it but I have tried changing my password on this website also. Did you reset your password in the link I provided above? You can also try to use another browser in resetting your password. Incognito mode also helps. Please be sure to check your junk mail as well. Make sure you've entered your credentials correctly. Let me know if you're still encountering this issue. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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