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I've tried to download pro on my android device

(Both links) didnt work

-have enough space

-restarted device

-cleared caches

 

Still doesn't work....

can someone help me?

Hi there. Can you please specify the error your receiving? Nevertheless, can you please try all of the following?

  • Delete all your PRO files and download the PRO Files from here
  • Clear cache and cookies on your browser
  • Download the client from another browser, like Firefox
  • Reset app permissions

Let me know if you need further help.

Edited by Fluffles

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Heya,

I followed all your steps qnd still cant download it...

Hi there. Could you please list me the specs of your phone? Also, could you give me the error your receive? Lastly, could you please give me your internet speed from speedtest.net? These questions will help me troubleshoot your issue further.

 

Looking forward to your response.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Hey

Is there a way i can send you the information via discord?

When i attach the picture here it starts glitching.

Hi there. To add images on the forums, you can check out our Forum Images Guide. However, if you're really having trouble, feel free to send them on my Discord Cie#0996.

 

Let me know if you need anything else.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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