Nayasky Posted November 14, 2018 Share Posted November 14, 2018 I've tried to download pro on my android device (Both links) didnt work -have enough space -restarted device -cleared caches Still doesn't work.... can someone help me? Link to comment Share on other sites More sharing options...
Fluffles Posted November 14, 2018 Share Posted November 14, 2018 (edited) I've tried to download pro on my android device (Both links) didnt work -have enough space -restarted device -cleared caches Still doesn't work.... can someone help me? Hi there. Can you please specify the error your receiving? Nevertheless, can you please try all of the following? Delete all your PRO files and download the PRO Files from here Clear cache and cookies on your browser Download the client from another browser, like Firefox Reset app permissions Let me know if you need further help. Edited November 15, 2018 by Fluffles ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Nayasky Posted November 15, 2018 Author Share Posted November 15, 2018 Heya, I followed all your steps qnd still cant download it... Link to comment Share on other sites More sharing options...
Fluffles Posted November 15, 2018 Share Posted November 15, 2018 Heya, I followed all your steps qnd still cant download it... Hi there. Could you please list me the specs of your phone? Also, could you give me the error your receive? Lastly, could you please give me your internet speed from speedtest.net? These questions will help me troubleshoot your issue further. Looking forward to your response. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Nayasky Posted November 16, 2018 Author Share Posted November 16, 2018 Hey Is there a way i can send you the information via discord? When i attach the picture here it starts glitching. Link to comment Share on other sites More sharing options...
Fluffles Posted November 17, 2018 Share Posted November 17, 2018 Hey Is there a way i can send you the information via discord? When i attach the picture here it starts glitching. Hi there. To add images on the forums, you can check out our Forum Images Guide. However, if you're really having trouble, feel free to send them on my Discord Cie#0996. Let me know if you need anything else. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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