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SS Anne


Coelhoraivoso

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I migrated my account yesterday, and I came back with 0 badges, I have several pokemons with HM: cut, surf, smash rock and DIG and I can not use it I'm redoing everything again.

And now I can not get on the Ship in Vermilion.

Can you help me ?

Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead.

 

Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Admins may be busy.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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Puts, I did not pay attention. I did not see that I chose the wrong sever to merge. Would I have to fix this mistake? and back to the Blue server?

Hi there. You'll simply have to wait until an Admin unmerges you, then you'll have to merge again, but this time you'll have to select the Blue server as the main server. I'll let you know once an Admin has unmerged you. Until then, thank you for your patience and please be more careful in the future.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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Thank you for your help.

And by keeping me informed about being able to merge again.

Thank you again!!!!!

Hi there. Thank you for your patience. Your account has been unmerged. Please select the Blue server as your main server this time. Please do note that we will not be unmerging your account once again if you replicate this error. Below is a visual guide on how to merge.

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

RdaPTSzG24SnmdjY.gif

 

 

Let me know if you have any further issues or if you’ve successfully gained your progress back.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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