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no log in silver server

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Hi, I can not connect to the silver server since wednesday. I reinstalled the game multiple times but without success, I don't know why.

Thanks.

Hi, I can not connect to the silver server since wednesday. I reinstalled the game multiple times but without success, I don't know why.

Thanks.

 

Hi @MrFollo13 !

 

We're sorry for the inconvenience experienced.

Could you please tell us what is the error you're getting? You can even add a screenshot of the error if that's easier for you.

 

Also, could you please check the following things :

 

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

 

Looking for a reply, have a great day !

image.gif

 

Now I can log in, thank you XD

 

I'm glad to see that your issue has been solved.

 

I will now lock the thread. If you have further questions, please don't hesitate to ask.

Wish you good luck and a wonderful day !

image.gif

 

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