wont allow login to gold server

[Rtflex123]

ive been trying to login for hours and it just says lost connection after a couple of seconds of saying logging in. pleaseeeeeeeeeee help!

[Externalz1000]

I'm having the same issue can't log in to the server for hours now.

[Fluffles]

ive been trying to login for hours and it just says lost connection after a couple of seconds of saying logging in. pleaseeeeeeeeeee help!

Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

Edited November 26, 2018 by Fluffles

[Rtflex123]

Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions.

contacted internet provider and nothing is blocked, but still doesnt work

[Fluffles]

contacted internet provider and nothing is blocked, but still doesnt work

Hi there. Could you please try to play the game with a VPN or a proxy? This should allow you to join the server.

 

Let me know if you need anything else.