connection problem

[Arthoriask]

i have the same problem too, my original account in gold are't logging, but my secundary in the silver logs correctly.. need help

[Fluffles]

i have the same problem too, my original account in gold are't logging, but my secundary in the silver logs correctly.. need help

Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.