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Account has been reset


Maike07

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I played the game last summer. Was in the Pokemon League at the time. I logged back in after a long time today and saw my account reset to an old game progress. My game progress is now after the 5 badges instead of the Pokemon League. I can not really explain why, because the credentials and everything else should be the same as then.

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I played the game last summer. Was in the Pokemon League at the time. I logged back in after a long time today and saw my account reset to an old game progress. My game progress is now after the 5 badges instead of the Pokemon League. I can not really explain why, because the credentials and everything else should be the same as then.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

Since you played on the Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging.

 

Hope this helps and have a great day!

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Share your questions on the forums, as they can then be of use to others.

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