Zsquirrel Posted November 30, 2018 Share Posted November 30, 2018 Hi, sir, im sorry to tell u that i cant log in silver server. 15 hours ago, everything is okay . But now it show me with "loggin in..." and "connection lost". And, i still can log in and play game normaly in gold server. So, im alomostly sured that there‘s no problem with my network. Would u mind to do me a favor and give me some advice? Link to comment Share on other sites More sharing options...
Zsquirrel Posted November 30, 2018 Author Share Posted November 30, 2018 This in my gold sirver account Link to comment Share on other sites More sharing options...
Fluffles Posted November 30, 2018 Share Posted November 30, 2018 [ATTACH=full]55941[/ATTACH][ATTACH=full]55940[/ATTACH][ATTACH=full]55939[/ATTACH]This in my gold sirver account Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions. ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Zsquirrel Posted December 6, 2018 Author Share Posted December 6, 2018 Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? Also, please check with the following questions. hello, sir, i dont know what happen but today, now this problem appear again the same and it due to "log lost", im so sad that i cant play in silver server, then hope everything goes well in pro xmas time... thank u , have a nace day! Link to comment Share on other sites More sharing options...
Fluffles Posted December 6, 2018 Share Posted December 6, 2018 hello, sir, i dont know what happen but today, now this problem appear again the same and it due to "log lost", im so sad that i cant play in silver server, then hope everything goes well in pro xmas time... thank u , have a nace day! Hi there. Can you please try to play with a VPN? This should allow you to get on the server. Let me know if you need any further help. ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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