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Sometimes some maps appears and then disappears like this one. It glitches a lot I mean i scroll down and images goin pixaleted etc. But this is happened till from last halloween event still happening.

Hi there. Can you tell me what your operating system is? Also, could you please delete all your PRO Files (Unisntall the game), clear your trash bin, restart your device, then reinstall the new client found here?

 

Let me know if you need anything else.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

I did what u said Btw i use windows 10. I disabled windows defender from group policy. And tried to disable anti virus restarted computer with those proceses and still nothing.

I have the same bug

Hi there. Sorry for the inconvenience. The error should now be fixed. If you haven't updated your client you'll have to download the latest update here! Please make sure you've deleted all your old PRO Files as well.

 

Let me know if you need anything else.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

Hi there. Sorry for the inconvenience. The error should now be fixed. If you haven't updated your client you'll have to download the latest update here! Please make sure you've deleted all your old PRO Files as well.

 

Let me know if you need anything else.

I still have the same problem. It only happens when I enter new event area. When I look at which pokemons are there, it says " map doesn't exist" and after that if I go normal areas, I can't see which pokemons are there. This problem should be about new area

Dyaan1.png
I still have the same problem. It only happens when I enter new event area. When I look at which pokemons are there, it says " map doesn't exist" and after that if I go normal areas, I can't see which pokemons are there. This problem should be about new area

Hi there. Could you please try to restart your router or internet connection and let me know if you're still encountering this issue?

 

Looking forward to your response.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

I did but it's not working. It is only happening in new event area.

Hi there. Before I forward this to relevant parties, could you please try to use a VPN and let me know if this fixes it for you? If this doesn't work, please press F2 and type clearmaps

 

Looking forward to your response.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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