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你好今天有一個錯誤,我無法進入白銀服務器因為一段時間的加載錯誤然後它消失了,問題不是我的互聯網因為我可以進入黃金沒有錯誤只有銀我不能並且我的主要帳戶和我的帳戶的銀行沒有被禁止,因為我檢查了它請幫助重複不是我的互聯網,我已經多次重新註冊徽標

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你好今天有一個錯誤,我無法進入白銀服務器因為一段時間的加載錯誤然後它消失了,問題不是我的互聯網因為我可以進入黃金沒有錯誤只有銀我不能並且我的主要帳戶和我的帳戶的銀行沒有被禁止,因為我檢查了它請幫助重複不是我的互聯網,我已經多次重新註冊徽標

Hi there. Can you please restart your internet connection or your router? If this doesn't work, please check with the following questions:

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Let me know if you need anything else.

Fluffles_Sig_Toge_Lurk_2.png

General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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