Another instance is already running

[Kickarce]

everytime I try and lauch the client it shuts down and says another instance is already running and closes before I even get to log in screen. please help

[Fluffles]

everytime I try and lauch the client it shuts down and says another instance is already running and closes before I even get to log in screen. please help

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive.

• Delete all your PRO Files and reinstall the new client found here
  
• Restart your computer
  
• Run the program as Administrator
  
• Disable your Firewall and Reinstall.
  
• Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it.
  
• Install .NET Framework 4.0 if client closes but patcher doesn't open.
  

Let me know if this fixes it for you.

[Kickarce]

I have tried all that and the patcher does open and says another instance is already running. and I have all the data in a folder on my desktop not in my drive. still doesn't work

[Fluffles]

I have tried all that and the patcher does open and says another instance is already running. and I have all the data in a folder on my desktop not in my drive. still doesn't work

Hi there. Could you please restart your computer fully? This will allow you to close all running files and allow you to try again.

 

Let me know if you need anything else.

[Kickarce]

I have done this. already I have performed every step you gave me

[Fluffles]

I have done this. already I have performed every step you gave me

Hi there. Can you please provide me a screenshot of your Task Manager?

[Kickarce]

here it it

[Fluffles]

here it it

Hi there. Sorry for the inconvenience. Do you happen to have a screenshot of the error message you receive? Or do you have an error log you can show us?

 

Looking forward to your response.

[Kickarce]

here it is

[Kickarce]

anything ?