my pro engine keep closing automatically

[Rituraj]

its almost 3 days i am not able to access my game. when i try to open my pro from my pc it loads, and then automatically closes the engine. I am worried if this bug need more time to fix then may be I miss my Christmas event.

[Fluffles]

its almost 3 days i am not able to access my game. when i try to open my pro from my pc it loads, and then automatically closes the engine. I am worried if this bug need more time to fix then may be I miss my Christmas event.

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive.

• Delete all your PRO Files and reinstall the new client found here
  
• Restart your computer
  
• Run the program as Administrator
  
• Disable your Firewall and Reinstall.
  
• Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it.
  
• Install .NET Framework 4.0 if client closes but patcher doesn't open.
  

Let me know if this fixes it for you.