My computer can play WOWS, CSGO, Bns. I very sure my computer totally fine :< but when i login to game with Client it black scene all day. This happening 2days

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My computer can play WOWS, CSGO, Bns. I very sure my computer totally fine :< but when i login to game with Client it black scene all day. This happening 2days

 

Hi @toiladanhp !

 

I'm sorry for the inconvenience. Could you please try the following:

• Delete all your PRO Files and reinstall the new client found here
  
• Restart your computer
  
• Run the program as Administrator
  
• Disable your Firewall and Reinstall.
  
• Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it.
  
• Install .NET Framework 4.0 if client closes but patcher doesn't open.
  

Please, let me know if you have been successful in solving your issue.

Have a great day !

Hi @toiladanhp !

 

I'm sorry for the inconvenience. Could you please try the following:

• Delete all your PRO Files and reinstall the new client found here
  
• Restart your computer
  
• Run the program as Administrator
  
• Disable your Firewall and Reinstall.
  
• Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it.
  
• Install .NET Framework 4.0 if client closes but patcher doesn't open.
  

Please, let me know if you have been successful in solving your issue.

Have a great day !

 

I play in PC bang i cant rs Pc. And The rest solution i try all. None work

Nothing Work. Pls Fix soon

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I play in PC bang i cant rs Pc. And The rest solution i try all. None work

 

Hi again @toiladanhp !

I'm sorry again for the inconvenience. Could you please try to create a folder in your documents and put into all the files except the .ZIP?

Please, do not use your DISK D for running PRO, but use instead the local disk C. In this case try with the documents folder of the local disc C.

If that should not work, could you please check if you meet the requirements to play the game:

 

Operating Systems: Windows 7+, Mac OS X 10.7+, Ubuntu 10.10+.

Graphics Card: DX9 (shader model 3.0) capabilities; generally everything made since 2004 should work.

CPU Speed: 2Ghz+ Processor recommended.

Ram: 2GB+ recommended.

 

Looking to your reply, have a wonderful day !

Edited December 13, 20187 yr by Shinohara

Hi again @toiladanhp !

I'm sorry again for the inconvenience. Could you please try to create a folder in your documents and put into all the files except the .ZIP?

Please, do not use your DISK D for running PRO, but use instead the local disk C. In this case try with the documents folder of the local disc C.

If that should not work, could you please check if you meet the requirements to play the game:

 

 

 

Looking to your reply, have a wonderful day !

Still not work :<

i cant play on Client about 4days :< I play in Nox that was not comfortable. Pls fix this soon, many player in VietNam meet this problem too

i cant play on Client about 4days :< I play in Nox that was not comfortable. Pls fix this soon, many player in VietNam meet this problem too

 

Hi again @toiladanhp !

 

I'm sorry for the inconvenience.

Could you please try the following procedure in the given order:

• Delete all your PRO Files (.zip and trash bin too)
  
• Download and run CCLEANER to be sure to delete any remaining file (temporary files too)
  
• Disable your Firewall and Antivirus
  
• Install the latest version of .NET Framework
  
• Update your graphic drivers and operative system
  
• Restart your computer
  
• Download the latest version of the client from here: PRO DOWNLOAD PAGE
  
• Run the program as Administrator
  

You may create a new folder in the 'Downloads folder' containing all the files except the .zip and then running it as administrator.

Please, be sure to accurately try the procedure in the given order to make sure everything is being done in the correct way.

 

Looking to your reply, have a wonderful day !