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Unmerge


Iplinsky

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  • Administrator
Hi.

 

Yes, i did it wrong... so sorry.

 

Can you help me to unmerge?

 

Please.

 

I would like to inform you that i have forwarded your request to an Admin. Please, be patient as you wait to be unmerged.

Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our developers may be busy.

 

If you have any further questions, don't hesitate to ask.

Have a wonderful day.

image.gif

 

Please do not contact staff members for private support

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  • Administrator
Thank you very much, I will wait patiently.

 

Do I have to be without playing until my accont is unmerged?

 

Hi @iplinsky !

 

Thank you for your patience.

Your account has now been unmerged. Please, make sure to select the correct server this time.

Remember that the server where you have more hours of play time is Red Server, where you have 351 hours.

Take note that we will not be unmerging your account once again if you will do the same error.

 

You can follow this guide below to see how to merge.

[spoiler=Step 1]Log into your dashboard and click the [Merge is required] button:

IEMnM3qgYffkSx1x.png

 

[spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done!

RdaPTSzG24SnmdjY.gif

 

 

Let me know if your issue has been solved and if you have any further question.

Have a great day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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