i cant log in gold sever on my pc

[Kietka134]

when i finished log in my client turn black and i cant get into the game

[Shinohara]

when i finished log in my client turn black and i cant get into the game

 

Hi @kietka134 !

 

I'm sorry for the inconvenience.

Could you please tell me if all your client become black and you can't access both the servers, or if you can access silver but not gold?

 

Looking to your reply.

[Kietka134]

Hi @kietka134 !

 

I'm sorry for the inconvenience.

Could you please tell me if all your client become black and you can't access both the servers, or if you can access silver but not gold?

 

Looking to your reply.

that right when finished log in my account the client turn black

[Shinohara]

that right when finished log in my account the client turn black

 

I'm sorry for the inconvenience. Could you please accurately try the following:

• Delete all your PRO Files and reinstall the new client found here
  
• Restart your computer
  
• Run the program as Administrator
  
• Disable your Firewall and Reinstall.
  
• Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it.
  
• Install .NET Framework 4.0 if client closes but patcher doesn't open.
  

Please, let me know if you have been successful in solving your issue.

Have a great day !