Cannot connect

[Zakzookk]

I can't connect to the silver server even if it's online, is there any problem ??

[Shinohara]

I can't connect to the silver server even if it's online, is there any problem ??

 

Hi @ZaKzooKK !

 

I'm sorry for the inconvenience.

Could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Looking to your reply.

[Zakzookk]

I'm at home, and I tried to cut off my connexion, and then connect again, but it's still not working, only on the silver server, I can still connect to the gold one, and the error message is "Connexion lost"

[Zakzookk]

Hi @ZaKzooKK !

 

I'm sorry for the inconvenience.

Could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions.

 

 

Looking to your reply.

 

I'm at home, and I tried to cut off my connexion, and then connect again, but it's still not working, only on the silver server, I can still connect to the gold one, and the error message is "Connexion lost"

[Shinohara]

I'm at home, and I tried to cut off my connexion, and then connect again, but it's still not working, only on the silver server, I can still connect to the gold one, and the error message is "Connexion lost"

 

Can you please try to play with a VPN? This should allow you to get on the server.