Ronaldonazario Posted December 11, 2018 Share Posted December 11, 2018 hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution Switching to resolution 1024x768 failed, trying lower one Switching to resolution 1024x768 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1024x768 fs = 1 hz = hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution Switching to resolution 1024x768 failed, trying lower one Switching to resolution 1024x768 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1024x768 fs = 1 hz = hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution Switching to resolution 1024x768 failed, trying lower one Switching to resolution 1024x768 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1024x768 fs = 1 hz Link to comment https://pokemonrevolution.net/forum/topic/114778-help/ Share on other sites More sharing options...
Administrator Shinohara Posted December 11, 2018 Administrator Share Posted December 11, 2018 (edited) hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution Switching to resolution 1024x768 failed, trying lower one Switching to resolution 1024x768 failed, trying lower one All resolution switches have failed Screen: DX11 could not switch resolution (1024x768 fs = 1 hz = Hi @RonaldoNazario ! I'm sorry for the inconvenience. Could you please try the following: ▪︎ Change your desktop screen resolution from your Windows settings ▪︎ Launch your PRO game client ▪︎ Once the game is open, revert your resolution change back to your initial one You probably have to try the said procedure couple of times with different resolutions, but first try with the 1024x768. Looking to your reply, have a great day ! Edited December 12, 2018 by Shinohara Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638255 Share on other sites More sharing options...
Ronaldonazario Posted December 11, 2018 Author Share Posted December 11, 2018 (edited) hi the only resolution I can put is the 1024x768 and I still get the error. Edited December 11, 2018 by RonaldoNazario Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638258 Share on other sites More sharing options...
Administrator Shinohara Posted December 11, 2018 Administrator Share Posted December 11, 2018 hi the only resolution I can put is the 1024x768 and I still get the error. Could you please take a screenshot of that? Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638269 Share on other sites More sharing options...
Ronaldonazario Posted December 12, 2018 Author Share Posted December 12, 2018 hello is this Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638279 Share on other sites More sharing options...
Administrator Shinohara Posted December 12, 2018 Administrator Share Posted December 12, 2018 hello is this [ATTACH=full]57649[/ATTACH] Please, take a screenshot of all the resolutions you can change on your Windows settings. This is how to do that in windows 10 HOW TO CHANGE RESOLUTION WINDOWS 10 This is how to do that in windows 7 HOW TO CHANGE RESOLUTION WINDOWS 7 Looking to your reply. Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638283 Share on other sites More sharing options...
Ronaldonazario Posted December 12, 2018 Author Share Posted December 12, 2018 I put it in the highest resolution but what it does is put it in the resolution of 800x600 that I do? please help me Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638290 Share on other sites More sharing options...
Ronaldonazario Posted December 12, 2018 Author Share Posted December 12, 2018 those are the only resolutions that come out, but I can not put the 1366x768 Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638293 Share on other sites More sharing options...
Administrator Shinohara Posted December 12, 2018 Administrator Share Posted December 12, 2018 those are the only resolutions that come out, but I can not put the 1366x768 [ATTACH=full]57662[/ATTACH][ATTACH=full]57663[/ATTACH][ATTACH=full]57664[/ATTACH] Have you tried to do that with both the resolution 1024x768 and 800x600 and see if it works with one of them? ▪︎ Change your desktop screen resolution from your Windows settings ▪︎ Launch your PRO game client ▪︎ Once the game is open, revert your resolution change back to your initial one In theory, it should work with one of them. You can also change resolution to 1024, restart your PC and try again. Also, make sure to not change resolution before the game is open. Looking to your reply. Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638303 Share on other sites More sharing options...
Ronaldonazario Posted December 12, 2018 Author Share Posted December 12, 2018 I already tried the 1024x768 but I still get the error Link to comment https://pokemonrevolution.net/forum/topic/114778-help/#findComment-638305 Share on other sites More sharing options...
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