hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution

 

 

Switching to resolution 1024x768 failed, trying lower one

Switching to resolution 1024x768 failed, trying lower one

All resolution switches have failed

Screen: DX11 could not switch resolution (1024x768 fs = 1 hz =

 

hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution

 

 

Switching to resolution 1024x768 failed, trying lower one

Switching to resolution 1024x768 failed, trying lower one

All resolution switches have failed

Screen: DX11 could not switch resolution (1024x768 fs = 1 hz =

 

hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution

 

 

Switching to resolution 1024x768 failed, trying lower one

Switching to resolution 1024x768 failed, trying lower one

All resolution switches have failed

Screen: DX11 could not switch resolution (1024x768 fs = 1 hz

hi my problem is it is when I run the ProClient I get this: error couldn swicth to requested monitor resolution

 

 

Switching to resolution 1024x768 failed, trying lower one

Switching to resolution 1024x768 failed, trying lower one

All resolution switches have failed

Screen: DX11 could not switch resolution (1024x768 fs = 1 hz =

 

Hi @RonaldoNazario !

 

I'm sorry for the inconvenience. Could you please try the following:

• ▪︎ Change your desktop screen resolution from your Windows settings
  

• ▪︎ Launch your PRO game client
  

• ▪︎ Once the game is open, revert your resolution change back to your initial one
  

 

You probably have to try the said procedure couple of times with different resolutions, but first try with the 1024x768.

 

Looking to your reply, have a great day !

Edited December 12, 20187 yr by Shinohara

hi the only resolution I can put is the 1024x768 and I still get the error.

Edited December 11, 20187 yr by RonaldoNazario

hi the only resolution I can put is the 1024x768 and I still get the error.

 

Could you please take a screenshot of that?

hello is this

 

hello is this

 

[ATTACH=full]57649[/ATTACH]

 

Please, take a screenshot of all the resolutions you can change on your Windows settings.

This is how to do that in windows 10 HOW TO CHANGE RESOLUTION WINDOWS 10

This is how to do that in windows 7 HOW TO CHANGE RESOLUTION WINDOWS 7

 

Looking to your reply.

I put it in the highest resolution but what it does is put it in the resolution of 800x600

that I do?

please help me

those are the only resolutions that come out, but I can not put the 1366x768

those are the only resolutions that come out, but I can not put the 1366x768

[ATTACH=full]57662[/ATTACH][ATTACH=full]57663[/ATTACH][ATTACH=full]57664[/ATTACH]

 

Have you tried to do that with both the resolution 1024x768 and 800x600 and see if it works with one of them?

• ▪︎ Change your desktop screen resolution from your Windows settings
  

• ▪︎ Launch your PRO game client
  

• ▪︎ Once the game is open, revert your resolution change back to your initial one
  

 

In theory, it should work with one of them.

You can also change resolution to 1024, restart your PC and try again. Also, make sure to not change resolution before the game is open.

 

Looking to your reply.

I already tried the 1024x768 but I still get the error