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Item missing


Mhawon1

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Hi !

I didn't played for few months and apparently my pickaxe is missing :x

I'm sur that i didn't sold it.

 

Hi @mhawon1 !

 

I'm sorry for the inconvenience.

It seems like during August you've traded to another player a Xatu level 77 and that this Pokémon had your Pick Axe as a hold item.

Unfortunately, we're not able to refund your item as this was a normal trade and you've normally traded that to another player.

 

I'm sorry about that but i hope you can understand.

 

Let me know if you have any further questions, have a wonderful day.

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Please do not contact staff members for private support

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