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I want to report something


Zanderguy123

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Why after update, my battle is freeze in many time?? Pls help me. I already loss boss 4x by this bug.

 

Hi @zanderguy123 !

 

I'm sorry for the inconvenience. Could you please try the following

  • Delete/Uninstall the game from your device making sure to remove all the related files (.zip and temporary files too)
    You can use CCLEANER to remove temporary files and remaining files in a easier way.
  • Update your graphic card and windows drivers
  • Restart your device and download again the game from PRO DOWNLOAD PAGE
  • Disable your Antivirus and Firewall or add an exception for the client.
  • Run the game as Adminisitrator
  • Clear your Physical Memory/Ram and all the processed that you do not need in the task manager.

If you have not been able to solve your issue, you can check our COMMON ISSUE MEGATHREAD.

Also, could you please check if you meet the requirements to play the game? You can find them by scrollin down in this page: REQUIREMENTS

 

Looking forward to your reply, have a wonderful day !

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Please do not contact staff members for private support

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