when I

[Mukulchandel]

When i am combing from the first room of elite four my game stop plz help me

[Shinohara]

When i am combing from the first room of elite four my game stop plz help me

 

Hi @Mukulchandel !

 

I'm sorry for the inconvenience. Could you please try the following :

• Delete/Uninstall the game from your device making sure to remove all the related files (.zip and temporary files too)
  You can use CCLEANER to remove temporary files and remaining files in a easier way.
  
• Update your graphic card and windows drivers
  
• Restart your device and download again the game from PRO DOWNLOAD PAGE
  
• Disable your Antivirus and Firewall or add an exception for the client.
  
• Run the game as Adminisitrator
  
• Clear your Physical Memory/Ram and all the processed that you do not need in the task manager.
  

If you are from smartphone just make sure to delete everything, restart your device and re-download the client.

 

Please, let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day and Merry Christmas from PRO Staff and Community.