Connection Lost, Silver Server

[Tatsune38]

I tried everything, restart the computer, restart the game, reinstall it, restart the router still the silver server got connection lost, what should I do?

[Shinohara]

I tried everything, restart the computer, restart the game, reinstall it, restart the router still the silver server got connection lost, what should I do?

 

Hi @tatsune38 !

 

I'm sorry for the inconvenience.

Could you please try reset your router/internet connection? A whole reset and not a simple restart.

Also, can you please check with the following:

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Looking to your reply, have a wonderful day !