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  • Administrator
Plz do something help!

 

Hi @Aryanash2 !

 

I'm sorry for the inconvenience.

I would like to inform you that Membership Inactive in your trainerd card means that you have not an active MEMBERSHIP in this moment. If you are interested, you can buy a memebership medallion in the coins shop and from other players. Also, it can be obtained as a possible reward of PC BOSS and in the Game Corner.

 

Also, after checking your account, Aryanash2, i can tell you that your Membership has not been activated recently, The last time that your membership has been activated was around July 2018. However you have a Mini MS Medallion that you can use in your inventory.

You can check if your Membership is active by checking if you have the red star icon of the membership in the top-left part of your display or by checking on the DASHBOARD.

 

Let me know if something is unclear and if you have any further questions.

Have a wonderful day !

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

  • Administrator
Sry for the mistake I have two accounts in second account I activated membership

Username Aryanalain2 plz check it I will not do the mistake again

 

Hi again @Aryanash2 !

 

I would like to assure you that your Membership is correctly active and will expire the 13th January 2018. That means that all the benefts of the membership are active.

If you are interested in testing it yourself, you can try to access membership only area like Sevii Island, Safari Exclusive or Pokèmon Tower underground.

However, if restarting your client doesn't solve your issue, could you please delete all your PRO Files and then reinstall the latest client that you can download from here: PRO DOWNLOAD PAGE.

 

Let me know if restarting the client, or re-downloading it, solved your issue and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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