bug

[Turkey07]

I did everything what you said to me. But it is not working.New problem I can not log in game

[Shinohara]

I did everything what you said to me. But it is not working.New problem I can not log in game [ATTACH=full]60935[/ATTACH]

 

Hi @Turkey07 !

 

I'm sorry for the inconvenience.

I would like to inform you that when you have created the thread the servers were offline due to technical issues. However, they are now online and you should be able to log in the server correctly. Could you please check that?

Also, take note that when servers are offline we usually update our players about the status on our OFFICIAL PRO DISCORD. You can also check server status by doing ^up in #bot-commands in our Discord.

Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash.

 

If you should not be able to log in the game, could you please check with the following:

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Please, let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day !