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can't login to the game

Milan090
in Resolved General Support

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Hi I am playing this game almost after a whole year. Now I find that there are only two servers and I really dont know to which I should login(was in Red server). I tried logging in to my account on both server but shows invalid password or username. So I tried to reset password and It showed some error. Please help me I need to login ASAP.

Hi I am playing this game almost after a whole year. Now I find that there are only two servers and I really dont know to which I should login(was in Red server). I tried logging in to my account on both server but shows invalid password or username. So I tried to reset password and It showed some error. Please help me I need to login ASAP.

 

Hi @Milan090 !

 

I'm sorry for the inconvenience.

As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server.

However, I can see that you are currently online in the game on your silver account and that you've been able to merge your account and change your password to login.

 

Could you confirm you solved your issue? Let me know if you have been successful in solving your issue and if you have any further questions.

 

Have a wonderful day !

image.gif

 

  • Author

Somehow managed to fix it and login. There is still some bug in the login reset link. Hope you will check that.

 

thanks

Somehow managed to fix it and login. There is still some bug in the login reset link. Hope you will check that.

 

thanks

 

I'm sorry for the inconvenience.

Could you please explain accurately what kind of bug did you experience?

 

Looking forward to your reply, have a wonderful day !

image.gif

 

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