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Hello there, when my friend create is new account he don't receive the activation email and nothing happen, is this normal ?

 

Hi @Craou

 

I'm sorry about the inconvenience.

Could you please make your friend follow the steps HERE to get the activation email resent? Remember to make him check the unk mail and make sure that he typed the email correctly. Also, take note that the email could take up to 30 minutes to be received.

Also, using a different browser such as Firefox or Chrome could also help along with google chrome.

If he should not reiceve the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable.

 

Let me know if you have been successful in solving your issue and if you have any other questions.

Have a wonderful day !

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Please do not contact staff members for private support

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