Game always freeze in pvp

[Koffing]

My game always freeze when im in pvp thta made me lose like 100 points pls fix it

[Shinohara]

My game always freeze when im in pvp thta made me lose like 100 points pls fix it

 

Hi @KOffing !

 

I'm sorry for the inconvenience.

As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment.

Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your specific case the client disconnect you but doesn't kick you out.

However, i would like to inform you that w are aware of the issue and that our developer is working on a fix.

 

Unfortunately, i cannot refund/give you back your points lost as it would be unfair towards the other players that accepted the loss of their progress due to crashing, regardless if on our end or their.

-Quoting the COMMON ISSUES THREAD-

Lost by crash issues (Including disconnections and rollbacks)

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

 

I know it can be frustrating to lose part of your progress, but i hope you can understand why i cannot give you back your points.

Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions.

Have a wonderful day!

[Koffing]

Kk thx