Xecthor Posted January 15, 2019 Share Posted January 15, 2019 Yesterday I created a character on gold server, but i couldnt customize it, so my character is bald and naked lol. Can i customize it somehow? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 15, 2019 Administrator Share Posted January 15, 2019 Yesterday I created a character on gold server, but i couldnt customize it, so my character is bald and naked lol. Can i customize it somehow? Hi @Xecthor I'm sorry for the inconvenience. I would like to inform you that this is a rare bug that may be experienced. However, if you have not started yet your adventure and you're yet at the start, and the issue won't be automatically solved when the servers will be online, we can offer you an account reset that should be helpful to solve your issue. Are you interested in resetting your progress in order to solve this issue about the character customization? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Xecthor Posted January 15, 2019 Author Share Posted January 15, 2019 Yes, please reset my account Link to comment Share on other sites More sharing options...
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