Many weird Bugs in game

[Mariechan]

Hello I dont know if I do it right and send my question in the right place, but I have big problems with the game since today.

I thought I play again after a while but first I wasnt able to login because the game told me I'm already in the game, whats not ture.

And then when I already was able to login my pokemon got exp but never reached next lvl. Also my pokemon suddenly was fainted

while it was not or I won against a whild pokemon but the game told me my pokemon fainted??? So I changed the pokemon and it

suddenly apeared on the other side. like I had to fight it.

So wth is going on?

[Shinohara]

Hello I dont know if I do it right and send my question in the right place, but I have big problems with the game since today.

I thought I play again after a while but first I wasnt able to login because the game told me I'm already in the game, whats not ture.

And then when I already was able to login my pokemon got exp but never reached next lvl. Also my pokemon suddenly was fainted

while it was not or I won against a whild pokemon but the game told me my pokemon fainted:ChikoritaWTF: So I changed the pokemon and it

suddenly apeared on the other side. like I had to fight it.

So wth is going on?

 

Hi @MarieChan

 

I'm sorry for the inconvenience experienced. Could you please try the following procedure and see if it fix your issue?

1. Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else.
   
2. Restart your computer/device
   
3. Download again the game from HERE
   

In case it should not fix your issue, please attach a video of the switching error.

Looking forward to your reply, have a wonderful day !