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logs out after 10/15 sec

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just downloaded the game and after I log in, it logs out every time... I tried many times... I tried both servers but always logs out... no error or anything just goes back to login screen.

 

I tried the "-force-d3d9" thing and tried the "Run a Program in Compatibility Mode" didn't make a difference.

Edited by flaype

just downloaded the game and after I log in, it logs out every time... I tried many times... I tried both servers but always logs out... no error or anything just goes back to login screen.

 

I tried the "-force-d3d9" thing and tried the "Run a Program in Compatibility Mode" didn't make a difference.

Hi there, @flaype

 

I am sorry for the inconvenience you are experiencing. To address your issue, could you please try to restart and reset your router and internet connection? If that does not work, please check with the following questions and see if they can solve your problem.

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Looking forward to your reply :)

 

Deepest Regards, Juliph

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Share your questions on the forums as they could be useful to others

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did not fix.

Hi there again :)

 

Can you confirm for me that you did try the options down below:

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

Looking forward to your reply

 

~ Juliph

Finale2.png

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Unsolicited messages will be magically destroyed

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i choose the character in 2sec and it worked.. im in the game for 7min and didnt log out.. i think its a bug that dont let u choose the character for more than few seconds

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