Ghostfrost Posted January 17, 2019 Share Posted January 17, 2019 I had my account for a little while, I just started playing today on the Gold server. At the beginning I was greeted by Prof Oak and after a few seconds of dialog it went back to the menu screen. I logged back in and went onto the Gold server only to be put directly into the game. I also noticed a few other people in the server running around with the default character, so I though maybe you had to buy items and stuff later on in the game. Then I had watched a little video on youtube of someone playing PRO and they were able to customize their character when talking to Prof. Oak.. But I never got that option, so I am bummed out. I didn't get very far in the game, other than picking my starter and running around lost. Link to comment Share on other sites More sharing options...
Aquanttys Posted January 17, 2019 Share Posted January 17, 2019 I had my account for a little while, I just started playing today on the Gold server. At the beginning I was greeted by Prof Oak and after a few seconds of dialog it went back to the menu screen. I logged back in and went onto the Gold server only to be put directly into the game. I also noticed a few other people in the server running around with the default character, so I though maybe you had to buy items and stuff later on in the game. Then I had watched a little video on youtube of someone playing PRO and they were able to customize their character when talking to Prof. Oak.. But I never got that option, so I am bummed out. I didn't get very far in the game, other than picking my starter and running around lost. Same here! I just created my account and when I got in the server my character was bald, with no customization options. Link to comment Share on other sites More sharing options...
Aquanttys Posted January 17, 2019 Share Posted January 17, 2019 I had my account for a little while, I just started playing today on the Gold server. At the beginning I was greeted by Prof Oak and after a few seconds of dialog it went back to the menu screen. I logged back in and went onto the Gold server only to be put directly into the game. I also noticed a few other people in the server running around with the default character, so I though maybe you had to buy items and stuff later on in the game. Then I had watched a little video on youtube of someone playing PRO and they were able to customize their character when talking to Prof. Oak.. But I never got that option, so I am bummed out. I didn't get very far in the game, other than picking my starter and running around lost. I asked for some support in the discord server and someone told me that we can ask for a reset or something like that. Link to comment Share on other sites More sharing options...
Juliph Posted January 17, 2019 Share Posted January 17, 2019 I had my account for a little while, I just started playing today on the Gold server. At the beginning I was greeted by Prof Oak and after a few seconds of dialog it went back to the menu screen. I logged back in and went onto the Gold server only to be put directly into the game. I also noticed a few other people in the server running around with the default character, so I though maybe you had to buy items and stuff later on in the game. Then I had watched a little video on youtube of someone playing PRO and they were able to customize their character when talking to Prof. Oak.. But I never got that option, so I am bummed out. I didn't get very far in the game, other than picking my starter and running around lost. Hi there, @ghostfrost I would like to say sorry for the inconvenience that you are experiencing, The bug is a very rare and does not happen very often. Fortunately, I am pleased to say, I can reset your progress on the gold server as a solution. If you are interested in this, please let me know here. Looking forward to your reply! Kindest Regards, Juliph Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Unsolicited messages will be magically destroyed Link to comment Share on other sites More sharing options...
Juliph Posted January 17, 2019 Share Posted January 17, 2019 I asked for some support in the discord server and someone told me that we can ask for a reset or something like that. Please create a separate topic and I will be happy assist you. ~ Juliph Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Unsolicited messages will be magically destroyed Link to comment Share on other sites More sharing options...
Ghostfrost Posted January 25, 2019 Author Share Posted January 25, 2019 Hi there, @ghostfrost I would like to say sorry for the inconvenience that you are experiencing, The bug is a very rare and does not happen very often. Fortunately, I am pleased to say, I can reset your progress on the gold server as a solution. If you are interested in this, please let me know here. Looking forward to your reply! Kindest Regards, Juliph Hi, yes that would be alright, thank you. Link to comment Share on other sites More sharing options...
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