Tuonlatao Posted January 18, 2019 Share Posted January 18, 2019 I signed a letter to check the mail without seeing the mail to activate my account and ask the admin for help Link to comment https://pokemonrevolution.net/forum/topic/117671-please-help-admin/ Share on other sites More sharing options...
Administrator Shinohara Posted January 18, 2019 Administrator Share Posted January 18, 2019 I signed a letter to check the mail without seeing the mail to activate my account and ask the admin for help Hi @tuonlatao I'm sorry for the inconvenience. Could you please clarify, just to have a better understanding of your issue, if you received the email and cannot activate it or if you totally didn't receive it? If you didn't reiceve the activation email, could you please make your friend follow the steps HERE to get the activation email resent? Remember to make him check the junk mail and make sure that he typed the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help along with google chrome. If he should not receive the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable. If you cannot activate your account instead, could you please try to download-use another browser to do that. Let me know if you have been successful in solving your issue and if you have any other questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/117671-please-help-admin/#findComment-651634 Share on other sites More sharing options...
Tuonlatao Posted January 18, 2019 Author Share Posted January 18, 2019 I registered but didn't receive the mail to activate Link to comment https://pokemonrevolution.net/forum/topic/117671-please-help-admin/#findComment-651643 Share on other sites More sharing options...
Administrator Shinohara Posted January 18, 2019 Administrator Share Posted January 18, 2019 I registered but didn't receive the mail to activate Hi @tuonlatao I'm sorry for the inconvenience. Could you please follow the steps HERE to get the activation email resent? Remember to check the junk mail and make sure that you typed the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help along with google chrome. If you should not receive the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable. Looking forward to yoru reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/117671-please-help-admin/#findComment-651645 Share on other sites More sharing options...
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