I signed a letter to check the mail without seeing the mail to activate my account and ask the admin for help

I signed a letter to check the mail without seeing the mail to activate my account and ask the admin for help

 

Hi @tuonlatao

 

I'm sorry for the inconvenience.

Could you please clarify, just to have a better understanding of your issue, if you received the email and cannot activate it or if you totally didn't receive it?

 

If you didn't reiceve the activation email, could you please make your friend follow the steps HERE to get the activation email resent? Remember to make him check the junk mail and make sure that he typed the email correctly. Also, take note that the email could take up to 30 minutes to be received.

Also, using a different browser such as Firefox or Chrome could also help along with google chrome.

If he should not receive the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable.

 

If you cannot activate your account instead, could you please try to download-use another browser to do that.

 

Let me know if you have been successful in solving your issue and if you have any other questions.

Have a wonderful day !

I registered but didn't receive the mail to activate

I registered but didn't receive the mail to activate

 

Hi @tuonlatao

 

I'm sorry for the inconvenience.

 

Could you please follow the steps HERE to get the activation email resent? Remember to check the junk mail and make sure that you typed the email correctly. Also, take note that the email could take up to 30 minutes to be received.

Also, using a different browser such as Firefox or Chrome could also help along with google chrome.

If you should not receive the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable.

 

Looking forward to yoru reply, have a wonderful day !