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Reset my account

Contactech
in Resolved General Support

Featured Replies

(I dont speak english)

I need to reset my account because the game took me out before I finished modifying my character, so I am in a basic way that I do not like

Tks

(I dont speak english)

I need to reset my account because the game took me out before I finished modifying my character, so I am in a basic way that I do not like

Tks

 

Hi @ContacTech

 

I'm sorry for the inconvenience.

I would like to inform you that, as a way to solve this issue, i can offer you a Magic Mirror which is an item that permit you to customize your character while in game.

Therefore, you can rush the customization of your character and change it later through this item.

Could you please tell me which is your main server where you would like to play?

 

Looking forward to your reply, have a wonderful day !

image.gif

 

    • Like 1
    • Author

    I would like to start again please, I do not understand very well what should be done with the Magic Mirror, I am new to this platform and would like to go step by step

    I would like to start again please, I do not understand very well what should be done with the Magic Mirror, I am new to this platform and would like to go step by step

     

    Hi @ContacTech

     

    I'm sorry for the inconvenience.

    I would like to inform you that i've sent you, through mailbox, a Magic Mirror. You should be able to take it from the Mailbox once you've the 4th Badge of Kanto.

    Unfortunately, you have to wait until the 4th badge of Kanto, but you will be able to totally customize again your character.

     

    Let me know if you have been able to solve the issue and if you have any further questions.

    Have a wonderful day !

    image.gif

     

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