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Character Customization: Account Reset?

Zaellchronicles
in Resolved General Support

Featured Replies

Hello !

Same problem for me and my friend (ZaellChronicles & Calleigh)!

 

Thanks :)

 

Hi @ZaellChronicles

 

I'm sorry for the inconvenience.

I would like to inform you that, as a way to solve this issue, i can offer you a Magic Mirror which is an item that permit you to customize your character while in game.

Therefore, you can rush the customization of your character and change it later through this item.

Could you please tell me which is your main server where you would like to play? Also, please make your friend create a thread so i can assist him too.

 

Looking forward to your reply, have a wonderful day !

image.gif

 

  • Author

We logged into the Silver and Gold server because we did not know there was a bug. But we stayed at the beginning. Sorry.. :(

 

I would ask my friend to come and make a message on the forum !

 

Thank you very much and good day !

 

1059471453_Sanstitre.thumb.png.4a7406abca60d2d70f50fcab27cfd934.png

We logged into the Silver and Gold server because we did not know there was a bug. But we stayed at the beginning. Sorry.. :(

 

I would ask my friend to come and make a message on the forum !

 

Thank you very much and good day !

 

[ATTACH=full]62721[/ATTACH]

 

Hi @ZaellChronicles

 

I'm sorry for the inconvenience.

Don't worry about it, just let me know the server you will play in and i'll provide you the Magic Mirror in order to change your character on that server.

Also, make sure to ask your friend to make a thread about it so i can assist him too.

 

Looking forward to your reply, have a wonderful day !

image.gif

 

  • Author

Gold !

 

I already asked my friend ! She will come when she can connect to her computer :)

Gold !

 

I already asked my friend ! She will come when she can connect to her computer :)

 

Hi @ZaellChronicles

 

I'm sorry for the inconvenience.

I would like to inform you that i've sent you, through mailbox, a Magic Mirror. You should be able to take it from the Mailbox once you've the 4th Badge of Kanto.

 

Let me know if you have been able to solve the issue and if you have any further questions.

Have a wonderful day !

image.gif

 

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