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The game keeps telling me my user /and/ password is wrong ?

Amberleethemoon
in Resolved General Support

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everytime I sign in it keeps telling I'm wrong

 

Hi @Amberleethemoon

 

I'm sorry for the inconvenience.

I would like to inform you that in-game password and forum password may differ.

Could you please try to change your password from the DASHBOARD making sure to select one Alphanumerical (the characters allowed from A to Z and 0 to 9).You might try this procedure couple of times.

 

Please, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

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